The fourth day of Quality Improvement Week will focus on the more practical ways we can all get involved in quality improvement and we'll talk about improvement skills and engagement methods.
In the morning the Quality Improvement Team will give you an introduction to quality improvement, Microsystems and co-production, and show how you can use these skills to help you and your team make changes. The team will also be offering bitesize quality improvement training sessions via pre-recorded materials that can be watched at a time convenient to you. We'll also talk about the importance of keeping connected and engaging with each other during the pandemic.
In the afternoon we'll be exploring how volunteers can help us make improvements and talk about the new Coffee and Connections initiative that has recently launched where you can be paired up with a random person from the organisation to talk and share learning.
We’ll finish the day discovering the value of involving services users in conducting research interviews, discussing barriers faced and sharing lessons learned.