Ensuring that our services are safe, responsive and provide quality care is really important. The best way for us to do this is by continually making improvements.
The SHSC Quality Improvement (QI) Team works creatively to support a culture of continuous improvement across the Trust. Their aim is to support and enable individuals and teams by coaching, sharing skills and by developing improvement experience and practice.
The team works alongside service users, staff, carers, families and partner organisations, to identify areas where changes can be made that will benefit everyone.
The QI Team leads on embedding the Microsystem improvement methodology as the prime approach to continuous improvement across the organisation.