Ensuring that our services are safe, responsive and provide quality care is really important. The best way for us to do this is by continually making improvements.

That means working alongside service users, staff, carers, families and members of the public to identify areas where we can make changes that will benefit everyone.

Our dedicated Quality Improvement Team lead on our work in this area and use the Microsystems improvement methodology to empower staff to make changes, and involve service users and carers in making those decisions.

How you can get involved

The Quality Improvement Team are always looking for service users, carers, families and members of the public to get involved in quality improvement projects.

Below are just some examples of ways you can get involved.

Quality Improvement Week - 19 to 23 October 2020 

We aren't holding a face-to-face event this year, instead we are hosting a Quality Improvement Week of online sessions.

Who is the week aimed at?

In short – everyone!  Service users, carers and young carers with an interest in quality improvement; staff working at all levels, clinical and non-clinical; partner organisations – if you have an interest in quality improvement and helping us improve our services we'd love to hear from you. 

Why should I join in?

The week offers a range of activities that help to share good practice, celebrate successes and offer learning. At some of the sessions we will be asking for volunteers to get involved and help shape our services. All our events aim to help us improve the care we provide and the services we run. We also want to improve the wellbeing of service users and staff alike.

How will the week run?

There will be a range of approaches to deliver the online sessions with the intention of making them more accessible to a wider audience. This includes talks, interviews, presentations (both live and pre-recorded), question and answer sessions and interactive workshops.

Each day will have a specific focus, with the themes of collaboration, service user and carer involvement, wellbeing and 'Back to Good' underpinning everything we talk about throughout the week.

If you would like to get involved in any of our events through the week please email QITeam@shsc.nhs.uk

Two-day quality improvement training course

This free course is for anyone who is interested in getting involved in quality improvement at the Trust.

You can find out more about the course by clicking here.

Get in touch

If you would like to find out more about getting involved in quality improvement work just drop an email to QIteam@shsc.nhs.uk and one of the team will get back to you as soon as possible.

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