If you or a loved one is already receiving support from one of our services, and you are in a mental health crisis and need urgent help, please contact your Care Co-Ordinator straight away.

If your service is closed for the day or you do not currently receive support from one of our services and you need urgent help you can contact our Single Point of Access on 0808 196 8281 (calls are free from a landline or mobile) or 0114 226 3636.

They are available 24 hours a day, seven days a week.

If you call the number and can't get through to the team straight away please leave them a message (including your name and contact details) and one of the team will get back to you as soon as possible.

If you or a loved one are aged under 18 you need to contact the Child and Adolescent Mental Health Service (CAMHS) at Sheffield Children’s Hospital NHS Foundation Trust.

If you are in a non-life threatening situation you should contact your GP who will be able to advise you what to do.


If you need to talk to someone for advice or support there are lots of different helplines available to you.

Sheffield Rethink Helpline

Available 24 hours a day, seven days a week, the Sheffield Rethink Helpline can offer advice to anyone struggling with their mental health.

You can call them on 0808 801 0440. Calls are free from a landline or mobile.


If you are suicidal and want to talk to someone in confidence you can call the Samaritans on 0114 276 7277 or 116 123, or email jo@samaritans.org

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