The Care Quality Commission are an independent regulator of health and social care services in England.

They ensure that services are safe, caring, effective, responsive and well-led, and regularly inspect services.

You can view our Care Quality Commission Registration Certificate here.

Latest inspection - 30 April 2020

The results of our most recent inspection were published on Thursday 30 April 2020. You can access the report by clicking here.

The Trust was rated as good in the 'caring' domain, requires improvement in the 'effective' and 'responsive' domains, and inadequate in the 'safe' and 'well-led' domains. This resulted in an overall rating of 'inadequate'. 

The immediate improvements taken by the trust include:

  • Strengthening of our staffing arrangements on the acute mental health wards and psychiatric intensive care unit. 
  • Making sure that clinical supervision is available and accessed by all clinical staff. 
  • Ensuring staff are supported and have been able to complete their mandatory training. 
  • An enhanced approach to physical health monitoring of our service users in our inpatient areas.
  • Working with partners to ensure a more effective arrangement for the assessment of young people between the ages of 16-18.

You can take a look at our response to the rating by clicking here

Focused inspection reports - 22 October 2020

The CQC published focused inspection reports for the Trust on 22 October 2020.

These are reports of what inspectors found when they did unannounced inspections of our services in August 2020.

The key reason for the CQC’s return, following our inspection between January and February 2020, was to test out if we had met the requirements of the warning notice that we were issued with in Spring this year.

They found enough evidence to be able to lift our warning notice, which is great news. It means they saw significant improvements and feel we are on track. They can see a general direction of improvement but they said we still have lots to do.

You can read more on the focused inspection reports, including reading the full reports, by clicking here

Getting Back to Good

We are committed to making real changes that will address the issues identified by the Care Quality Commission and help us get our overall rating back to good. 

In fact that's what we've named the improvement project set up to address the issues - Back to Good. 

This isn't going to be something that can be addressed overnight, to make lasting changes that are sustainable it will take time, however, we are promising to share the progress we are making in a transparent manner. Where we are facing challenges we will be honest about them.

You can find out more about our Back to Good work by clicking here

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