Coronavirus - changes to this service
Due to the ongoing Coronavirus outbreak we have made changes to the way this service is delivered.
We are now able to accept referrals to all our courses, however due to safety guidance all our enrolments, initial appointments and courses are currently delivered online.
This is to enable us to provide a service whilst ensuring we are working safely. The enrolment appointment is facilitated via Attend Anywhere. Video calling is as convenient as a phone call, with the added value of face to face communication.
Each of our courses are then facilitated on Microsoft Teams. They are delivered live by Recovery Workers from STEP and other colleagues.
We have done a lot of work making the courses interesting and they encourage participation throughout from attendees. The courses that we have already facilitated have received positive feedback from attendees.
During the courses we initially ask attendees to have their cameras and mics off and contribute through the chat function. There is a 15 minute question and answer session at the end of each week, where you can switch their cameras and sound on if they wish. There is also an option at the end of each course to book an appointment with one of the facilitators to discuss any queries about the course.
All of these changes enable attendees to access the service from anywhere where they have internet access, but also from an environment where you feel safe, comfortable and confidential. If you have any questions, please do not hesitate to contact us.