Coronavirus - changes to this service

The service is open to referrals which are being triaged and where appropriate placed on a waiting list.

You can find out more about the changes we've made to our services during Coronavirus by clicking here.

Based at the Porterbook Clinic, the Relationship and Sexual Service provides diagnostic assessment and treatment to service users with psychosexual problems. 

How is the service accessed?

Referrals are usually accepted from any healthcare professional. 

You can take a look at our service eligibility and selection criteria by clicking here

Attendance

If you cancel two consecutive appointments, or a number of intermittent appointments, or fail to attend an appointment, we will not be able to offer any further appointments.  

If you cannot make an appointment please let us know as soon as possible so we can offer your time to someone else. 

Waiting times

Our waiting times have increased due to unexpected staffing issues which has further increased due to the ongoing Coronavirus pandemic. 

We are currently looking to book appointments for people who were referred to the service in December 2018. These individuals have had to wait an average of 35 months.

Individual waiting times are variable and unfortunately we cannot give specific times for individual waits.

Please keep us updated of any changes to your contact details to ensure we can offer you an appointment when one is available for you.

We would like to sincerely apologise for this situation and for any inconvenience or difficulty this may cause you.

If you are waiting for an appointment please take a look at this letter which outlines the support available while you are waiting.

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone. 

We want you to share honest feedback about our services. Good or bad we want to hear what you think. 

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know. 

You can give feedback by filling in the form below.

 

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woman and a man in a meeting

Contact us

Manager: Paul Reeves
0114 2716671
0114 2718693 (Fax)

Address

Porterbrook Clinic, Michael Carlisle Centre
75 Osborne Road
Sheffield
S11 9BF
United Kingdom

Operating hours

The service runs 9am to 5pm on Monday, Tuesday, Wednesday and Friday.
We’re open 9am to 7pm on Thursday.

Service CQC rating

Overall Trust CQC rating