Coronavirus - changes to this service

In response to the Coronavirus outbreak we have made some changes to the way our service operates. We are accepting referrals as usual, but our appointments are being carried out in different ways. 

We can offer you an appointment online which you can attend from home. We use an online tool called 'Attend Anywhere' to do this. If you have arranged an appointment on Attend Anywhere you need to click here and wait for your clinician to connect. 

We are still providing as much support as we can over the phone or online, you can choose which you prefer. We know this is a worrying time, but please do not worry about your appointment. 

Our Day Service can no longer be delivered safely face-to-face. We are still providing as much support as we can over the phone and via online groups. If you use our Day Service a clinician will phone you regularly on these days.

You can find out more about changes to our services at shsc.nhs.uk/coronavirus

Who are we?

We provide support and treatment to people aged 16 and over who have a moderate or severe eating disorder, such as anorexia or bulimia.

We work closely with South Yorkshire Eating Disorders Association who deal with mild to moderate eating disorders in the city, and the Sheffield Eating Disorders Assessment and Treatment Team who support people aged 16 and under.

If you are struggling with what you think might be an eating disorder this page has all the information you need to find the help and advice you need.

We also provide support to families and carers of people who are referred to us with an eating disorder. If you would like to speak to someone in the team please do not hesitate to call us. 

In the near future eating disorder services in Sheffield will be changing. Services will be coming together to form a single pathway for people of all ages.

What do we do?

When you’re first referred to our service we’ll meet with you to do an assessment of your current situation.

We understand how big a step it is to ask for help with an eating disorder. Our team of experts are here to listen and support you to make the brave changes you need to recover.

During your assessment we’ll talk about your eating patterns and examine your physical health. From there we’ll discuss the treatment options available to you.

That may include First-Line Talking Treatments that are provided in line with NICE Guidelines.

Our team is made up from a range of specialists, including occupational therapists, dietitians, psychologists, psychiatrists, specialist nurses and therapist. Different areas of expertise may be required at different stages of your recovery journey.

For those requiring more intensive support, our Day Service Programme runs three days a week and includes a range of therapeutic groups and supported meals and snacks to support recovery.

Got a question?

If you'd like to find out more about our service or the support we provide just click on the link below to send us an email.

One of the team will get back to you as soon as possible. 

Ask a question

How is the service accessed?

We accept referrals from professionals for people aged 16 and above from GPs, secondary mental health services and South Yorkshire Eating Disorders Association.

Professionals making a referral must complete a referral form and return it by fax or post to the address below.

For young people aged 16 to 17 we do accept self-referrals. These need to be made by filling in this referral form and return it by fax or by post. 

You can take a look at our service eligibility and selection criteria by clicking here.

Your first appointment

Before you meet us for your first appointment there are a few things you can do to speed up the process.

The first thing you need to do is fill in the questionnaires that we’ll send you with your appointment letter, and sign the forms that accompany it.

One of these forms will be a consent form where you can choose to sign up to text message reminders for your future appointments.

Make sure you bring all of these forms with you to your first appointment.

Have you downloaded the app?

We encourage all of our service users to download the ‘Recovery Record’ app and start using it before your first appointment.

It’s a free app that you can use to keep a record of your current eating and any distressing thoughts that you may be experiencing.

You can download the app on the Google Play Store or on Apple App Store where it is listed as ‘RR Eating Disorder Management’.

How to get here

If you’re driving to your appointment we have limited parking on site so leave plenty of time before your appointment to find a space.

If you’re getting the bus the number 95 bus stops right outside the building.

You can also get the tram to the Western Park stop and walk up the hill, it should take you about 10 minutes.

Worried about your appointment?

We completely understand how daunting it must be coming to your first appointment, but please don’t worry, we are here to help.

If you would like to talk to one of the team before your appointment to ask any questions that will help put your mind at ease just give us a call on 0114 271 6938.

Your feedback

Sharing your feedback about the care you have received is really important to help us know when we've got things right, and where we need to make improvements.

Lots of our service users have given feedback on the care they have received from the Eating Disorder Service.

You might find it useful to take a look through some of the feedback before starting your treatment with us to help put your mind at ease.

To find out more click here. 

Coronavirus survey

The Coronavirus pandemic has brought a lot of changes to our lives, and it has also meant we've had to make some temporary changes to the way we provide our support.

We carried out a survey of our service users to ask about your experience during the pandemic to find out what we've done well and where we can make improvements.

You can take a look at the results of the survey for Eating Disorder Service by clicking here.

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone.

We want you to share honest feedback about our services. Good or bad we want to hear what you think.

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know.

You can give feedback by filling in the form below.