Coronavirus - changes to this service

Due to the ongoing Coronavirus outbreak we have made changes to the way this service is delivered.

To find out more please visit

The Early Intervention Service offers supports to people in Sheffield aged between 16 and 64 years old, who are experiencing symptoms of first episode psychosis.

Psychosis is a condition that effects a person’s ability to know what is real. This might include experiencing distressing or troubling thoughts and feelings, or seeing or hearing things that other don’t.

We offer care support in line with NICE guidance for up to three years.

Our support is tailored to suit your individual needs and may include one-to-one therapies such as Cognitive Behavioural Therapy.

You could also be offered the chance to attend other sessions, for example:

  • Stronger Together group – a group led by service users offering peer support. You’ll also get the opportunity to help shape the future of the service based on your experience.
  • Relatives group – supportive group for families and friends of those experiencing psychosis.
  • Drop-in clinics – you’ll have the opportunity to review your physical health or review any anti-psychotic medication you are taking with a pharmacist.

Anyone aged 14 to 16 seeking support would be initially referred to our colleagues in the Child and Adolescent Mental Health Service at Sheffield Children’s NHS Foundation Trust.

We ensure that anyone aged 16 who is moving to our service is fully supported along the way to ensure a smooth transition.

Support for students in Sheffield

We know that being at university can be tough for some people - especially in the first year of your studies. You're in a new city, surrounded by people you've never met before and you're trying your best to fit in. All of that on top of the pressure of doing well on your course.

It's a stressful experience, and if you're struggling your thoughts can sometimes take you down a dark path.

If you or someone you know is isolating themselves, struggling to sleep, feeling paranoid or seeing things, we can help.

All you need to do is call us on 0114 2718600 and speak to one of our experts, or speak to your GP and ask to be referred to our service.

How is the service accessed?

All referrals to the Early Intervention Service team must be made to the Single Point of Access or Out-of-Hours teams.

You can take a look at the eligibility and selection criteria for the service by clicking here.

Coronavirus survey

The Coronavirus pandemic has brought a lot of changes to our lives, and it has also meant we've had to make some temporary changes to the way we provide our support.

We carried out a survey of our service users to ask about your experience during the pandemic to find out what we've done well and where we can make improvements.

You can take a look at the results of the survey for the Early Intervention Service by clicking here.


DIALOG is a survey that is designed to measure how a person rates their quality of life and experience of the care that they receive. Using DIALOG helps focus discussions on issues that are important to them. It is also intended to be a helpful aid to healthcare professionals in providing quality care and support where our services users need it most.

Find out a bit more about DIALOG in these videos:

How DIALOG and DIALOG+ can help support recovery from a mental health illness

The implementation of DIALOG and DIALOG+

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance to share your experience of using our services, to help us make changes that benefit everyone. 

We want you to share honest feedback about our services. Good or bad we want to hear what you think. 

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know. 

You can give feedback by filling in the form below.