(Last updated - Tuesday 01 September 2020)
Keeping our service users, their carers and family, and staff safe during the Coronavirus outbreak is our number one priority. This page outlines some of the key changes and updates we have made to our services in response to Coronavirus.
Visiting our inpatient wards
The national suspension on visitors to inpatient wards has now been lifted. The safety of our service users, staff and visitors is essential during the Coronavirus outbreak and in order for you to visit one of our wards you must follow the steps below:
- If you would like to visit your loved one you must first contact the ward to request a visit and arrange a time and date to come.
- The number of visitors is limited to one close family contact or someone important to the service user. If it is possible to maintain social distancing throughout the visit, a second additional visitor may be permitted under certain circumstances. This will be at the discretion of the ward.
- Your visit may be shorter than normal to ensure we limit the number of visitors on the ward at one time. This will also give our staff time to clean any areas you have visited before the next visitor arrives.
- Before your visit you will be asked if you have any symptoms of Coronavirus, and if you have any you will be asked not to attend and you should self-isolate at home for 14 days and organise a test.
- You must wear a face mask or face covering at all times during your visit and adhere to social distancing. If you do not have a mask or face covering you will be provided with one.
- Visits that require more than one visitor, for example children with an accompanying adult, require special consideration and you should speak to the ward to make appropriate arrangements.
- If a face-to-face visit is not practical we will support you to do a virtual visit so you can still keep in touch with your loved one.
24 hour mental health telephone lines
We offer two 24/7 telephone lines for urgent mental health support, advice and triage. These are for people of all ages and provide access to urgent mental health support.
- Call 0114 226 3636 if you require urgent mental health support.
- Call 0114 226 3797 if you work for an agency such as the police, ambulance service, local authority or other similar organisation and require urgent mental health support.
These lines are open 24 hours a day, seven days a week. You do not need a referral to call them.
If you require serious or life-threatening immediate emergency mental or physical health assistance, call 999.
New 'Coping with COVID' course
We have launched a new course that is specially designed to help support anyone who is feeling stressed, anxious or worried during lockdown.
The course is open to anyone living or working in Sheffield and will be held online so you can take part from the safety of home.
To find out more about the course visit iaptsheffield.shsc.nhs.uk or call 0114 226 4380.