Coronavirus - changes to this service

The Neuro Case Management Service is open to referrals, however the team have adapted their working practices to accommodate a reduction in available resources and to ensure we safeguard those who are most vulnerable within our care.

The support they offer may be conducted by phone or video chat, or face-to-face if absolutely necessary following an appropriate risk assessment. It is sometimes the case that we can manage care provision by liaising with those already involved in a care pathway without having to conduct a home visit.     

All referrals will continue to be triaged and assessed for complexity and need and a care plan will be identified following this.  

If you have any queries regarding a referral then please do not hesitate to contact the team on 0114 271 1237.

You can find out more about the changes we've made during the Coronavirus pandemic at

The Neuro Case Management Service is a specialist community team working with people who are living with the challenges of a long-term neurological condition, their families and carers.

Our aim is to work with other services to help people address their priorities about the management of their condition and access the right services, at the right time, to help them lead a life that is as full and independent as possible.

We can support any adult aged 16 or above who is registered with a GP in Sheffield and has been diagnosed with a neurological condition such as Parkinson’s, Cerebral Palsy, Motor Neurone Disease, Epilepsy or has an acquired or traumatic brain injury.

Our team of specialists will work with you to:

  • co-ordinate access the right care now and in the future
  • communicate between the different services that are supporting you
  • identify a main point of contact to help you and those around you manage your care
  • ensure you have a care plan in place that is designed to improve both your physical and mental wellbeing

We’ll work with you to access the appropriate care to best support your needs. That means that we’re often working behind the scenes co-ordinating other services, so you might not see us very often.

We can support you to access advice on everything from medicines management and accommodation needs, to supporting your family or carer.

If you have had a stroke and this is your primary diagnosis please speak to your GP who may refer you to the specialist community services Sheffield.

The Neuro Case Management Service forms part of the Trust’s Long Term Neurological Conditions service which also includes the Neurological Enablement Service and the Sheffield Community Brain Injury Rehabilitation Team.

Right First Time

We are working as part of the Sheffield Accountable Care Partnership to ensure that services across the city are used appropriately, proportionately and to reduce duplication in the support offered.

How is the service accessed?

You can refer yourself to our service, or you can be referred by a health or social care professional.

A relative or carer can also refer you to the service but they must have your permission to do so.

When you are initially referred to us you’ll come through to our Referral Point Unit who will triage your referral to ensure you are put in touch with the right service.

You can take a look at our eligibility and selection criteria by clicking here.

To make a referral download a referral form by clicking here. Once you’ve completed your referral form email it through to

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone.

We want you to share honest feedback about our services. Good or bad we want to hear what you think.

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know.

You can give feedback by filling in the form below.