Maple Ward is a mixed gender acute mental health inpatient ward which has 19 beds and hosts the Trust’s Place of Safety

Every service user admitted to the ward has a care plan which outlines specific details of the treatment and support they will be offered. 

This includes a named nurse who will be allocated to each service user. The named nurse will work closely with the service user throughout their time on the ward and will coordinate their plan of care.

Service users on the ward have access to a range of professionals, including Nurses, Psychiatrists, Psychologists, Support Workers and Occupational Therapists. 

The team share their expertise and experience to provide the very best care to our service users.

Maple Ward is located at the Longley Centre at the Northern General Hospital. 


Maple Ward is based at the Longley Centre at the Northern General Hospital. In front of the ward you’ll find a large free car park. If you’re visiting the ward please ensure you speak to reception who can provide you with a parking permit. 

All of our service users have access to laundry facilities, a cashier service and lockable storage. 

We do recommend that service users do not bring high value items such as laptops or tablets onto the ward, and do so at their own risk.

Visiting hours

We welcome visitors to the ward from 4pm to 8.30pm Monday to Friday. One weekends and Bank Holidays you can visit between 10am and 8.30pm. 

We encourage visitors to avoid entering the dining room between 12pm and 1pm and 5pm and 6pm, except in special circumstances, for example, where it may assist in meeting an individual’s dietary requirements. 

Children are welcome to visit and a family room is provided for such visits. However, if children are to be present on the ward please inform and discuss with the nursing team before the visit. Children remain the responsibility of the adult who accompanies them onto the ward.

How is this service accessed?

Referrals to Maple Ward are accepted via the Trust's internal services and are facilitated by our team of Flow Coordinators who work 24 hours a day, seven days a week.

Emergency services such as the police or A&E can refer a patient for a mental health assessment via our crisis services such as Liaison Psychiatry, the Out of Hours Team or through our 136 Suite Place of Safety. Following assessment this may then lead to the individual being admitted to one of our acute inpatient wards which will again be facilitated by our team of Flow Coordinators.

You can take a look at the service eligibility and selection criteria by clicking here.

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone. 

We want you to share honest feedback about our services. Good or bad we want to hear what you think. 

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know. 

You can give feedback by filling in the form below.