Support for service users from the clinic

We employ two peer support workers, who both have lived experience of being service users at our clinic. Helen (she/her) and Sam (they/them) can provide person-centred, emotional support whilst you wait for your first appointment with us.

We have partnered with a charity called Gendered Intelligence who provide a free trans-led, confidential support service for service users waiting for their first appointment with us.

Wellbeing support at the Porterbrook clinic

Support facilitated by staff at the Porterbrook clinic to help you manage your mental and physical health including group wellbeing sessions.

Wellbeing support at the Porterbrook clinic

Support for service users and their family and partners - external to the clinic

There are a range of trans and non-binary, and wider LGBTQ+ inclusive groups and organisations that can provide a range of support and information for service users.

There is also support and information available locally and nationally, for the family, partners and friends of trans people.

The Porterbrook clinic does not provide support to family, friends or partners. 

All the following organisations are external to our clinic and SHSC. The clinic and SHSC are not responsible for any content produced by these organisations, any information shared by these organisations or any support provided by these organisations.

Support in South Yorkshire - service users

  • TransBarnsley - TransBarnsley run weekly in-person peer support groups for trans and non-binary people age 16 and over, and monthly support groups for the family and partners of trans people, who are aged 16 and over.
  • Barnsley LGBTQ+ Community Form - Can provide one-on-one support to LGBTQ+ people.
  • Doncaster Pride - Bea, a transgender member of the Doncaster Pride team can provide guidance.
  • Rotherham LGBT - A peer support group, running monthly peer support meetings, social events and awareness raising events.
  • SAYiT (Sheena Amos Youth Trust) - A Sheffield based charity, providing support to LGBTQ+ young people between the ages of 8 to 25.
  • Trans Active - Aims to help the trans community - including non-binary people - in and around Sheffield socialise and improve their fitness and mental wellbeing through sport, in a safe and relaxed environment.
  • Yorkshire Trans Support Network - Working towards improving awareness, support and resources for trans and non-binary people throughout Yorkshire.
  • Yorkshire MEMSEC - Provides sexual health services to various communities, including LGBT+ young people and adults. In South Yorkshire, sexual health services and support is available in Rotherham.
  • YWCA Yorkshire - Provides services to women, children and their families, including trans women. Services provided include housing, domestic abuse support, life skills training and mental health support.

Support in South Yorkshire - family, friends and partners

  • TransBarnsley - TransBarnsley run monthly support groups for the families and partners of trans people, who are aged 16 and over.
  • Sheffield Queer Parents - Sheffield Queer Parents is an informal group run by queer parents, for queer parents, carers, and their kids, in and around Sheffield.

Support nationally - service users

  • Albert Kennedy Trust (akt) - Provides support to LGBTQ+ young people aged 18 to 25, who are at risk of or experiencing homelessness, or living in a hostile environment.
  • Imaan - Support for LGBTQ Muslims.
  • Galop - Provides support for LGBT+ people who have experienced abuse and violence.
  • LGBT Foundation - Providing information for trans people nationally, and direct support to trans people living in Greater Manchester.
  • Re-engage - Provides a free telephone befriending service for LGBT+ people who are age 75 plus, who would like to speak regularly to another LGBT+ person.
  • South Yorkshire Police - how to report hate crime to the police.
  • Switchboard - National LGBTIA+ support line providing support via phone call, email or online chat messaging.
  • Mindline Trans+ - A mental health support helpline and signposting service for people who identify as trans, agender, gender fluid and non-binary.
  • Pink Therapy - Directory of qualified LGBTQIA+ friendly therapists and counsellors. 
  • The Beaumont Society - A national self-help organisation run by and for the transgender community.
  • TransActual - A national, trans led and run organisation focused on working for trans adults in the UK.
  • TranzWiki - TranzWiki is a comprehensive directory of non-commercial groups and organisations supporting or assisting trans and gender diverse individuals, their families and friends across the UK.
  • Trans Unite - Directory of support groups for trans and non binary people across the UK and the Channel Islands.

Support nationally - family, friends and partners

  • Strong Family Alliance - Transgender parent guide.
  • Mermaids - Information for parents of trans children and young people.
  • The Queer Parenting Partnership - Online support groups for queer families and birth workers.
  • TransWiki - TransWiki is a comprehensive directory of non-commercial groups and organisations supporting or assisting trans and gender diverse individuals, their families and friends across the UK.