The Gender Identity Clinic, also known as the Porterbrook Clinic, is one of eight gender identity clinics in the UK. We’re commissioned by NHS England.
We support people adults aged 18 or above living in Sheffield and across the country who have concerns about their gender identity.
People who attend our service may be seeking a range of assessment, advice and treatment options, including psychosocial transitional support or medical treatment to alleviate gender identity distress.
We are proud to provide support to transgender and non-binary people, and we’re dedicated to ensuring our care is sensitive, appropriate and trans-affirmative.
If you have any questions about accessing our service you can take a look at our frequently asked questions page that will hopefully help put your mind at ease.
How to access our service
Referrals to the Gender Identity Clinic are accepted from any commissioned NHS healthcare professional or provider.
Typically, most of our referrals come from GPs. If a referral is made by another healthcare professional we will routinely liaise with your GP. If you have any concerns about this please contact the service in advance.
If you are a GP looking to make a referral to our service, please take a look at our advice page before making a referral.
You can take a look at our service eligibility and selection criteria by clicking here.
Waiting times
We receive a growing number of referrals each year and there are very high demands on the service. Referrals to the service have more than doubled in the last year.
We know that the waiting times remain unacceptably high because the demand for our services is far greater than we can manage.
Due to this we have taken the decisions to no longer publish waiting times for assessment, however, our highest priority will always be the safety and wellbeing of the people we support in our service.
Once we have received a referral we provide information about support options.
We cannot currently give an estimate for how long a new referral will have to wait before they are seen at the clinic, as this depends on many factors.
We are working hard with our commissioners at NHS England to address these issues.
Sharing your feedback on Care Opinion
Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone.
We want you to share honest feedback about our services. Good or bad we want to hear what you think.
You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know.
You can give feedback by filling in the form below.