The Emotional Wellbeing Service provides a bridge between primary and secondary mental health services in Sheffield.

That means that we offer assessments, advice and support to people whose needs cannot be met by primary care mental health services, but who not require on-going secondary mental health services. 

We also act as a step-up or step-down service for anyone who is transitioning between primary and secondary mental health services. 

Once we have carried out an assessment we can then decide on the best form of support which may mean referring you to another Trust service, or other services working in the city. We’ll also look at whether you have any social care needs.

Our aim is to help you manage your emotions or mood and put together a plan to ensure you are safe until your mental health has improved. 

The Emotional Wellbeing Service has a range of professionals working in the team, including Occupational Therapists, Social Workers, Support Workers, Psychologists, Nurses and Psychiatrists . 

How is the service accessed?

We accept referrals for any adult living in Sheffield aged between 18 and 65 who requires a routine assessment or short-term support with their mental health. 

Any referral to our service must be made via the Single Point of Access team

To take a look at the service eligibility and selection criteria click here

Please note, the email address on this page should not be used to contact us if you’re in a mental health crisis.

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone. 

We want you to share honest feedback about our services. Good or bad we want to hear what you think. 

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know. 

You can give feedback by filling in the form below.


How to find us

The team are based at Netherthorpe House on Netherthorpe Road. We are just a few minutes walk away from the Shalesmoor tram stop or the bus stop for the 135 bus that stops on Meadow Street/Hoyle Street. 

If you are driving to an appointment there is limited parking available on site or on the streets surrounding Netherthorpe House.