In April 2020 the Care Quality Commission (CQC) rated the Trust as ‘Inadequate’ overall which meant we were placed in Strategic Operating Framework Level 4 (SOF4), previously known as ‘special measures’.

We immediately addressed the issues the CQC raised and launched our ‘Back to Good’ programme which outlined the steps we would take to make improvements to our services.

Thanks to the hard work and dedication of our staff on the ‘Back to Good’ programme our overall rating improved from ‘inadequate’ to ‘requires improvement’ in August 2021.

This work hasn’t been without set-backs. In May 2021 while the CQC could see improvements made in our acute services, our learning disability inpatient services at Firshill Rise were rated as ‘inadequate’. This was a significant set-back and not what any of us would have wished for.

Our services were re-inspected again in February 2022 and we were delighted to find out that due to the improvements we had made our acute wards for adults of working age and our psychiatric intensive care unit the ratings improved to ‘requires improvement’.

We have made real progress and although we have lots more to do we are looking forward to implementing our new Clinical and Social Care Strategy in 2022/23 and continuing our ‘Back to Good’ journey.