We are taking the issues raised by the Care Quality Commission (CQC) very seriously and have given our work to respond to the issues the highest priority possible.
On 22 October 2020 the CQC published their focused inspection results which were based on unannounced follow-up inspections they carried out in August to check on the progress we've made since our original inspection between January and February 2020.
We were pleased to be informed that they had seen enough evidence of improvement to lift their warning notice on us, and while it's clear we have lots of work to do still, we're really proud of the improvements we've made.
On this page you'll see examples of the different work we've done to address concerns raised by the CQC, as well as things we already knew we wanted to improve, as part of our our journey to get Back to Good.