Who are we?

The Memory Service offers specialist assessment, diagnosis, treatment and post diagnostic signposting which may include psychosocial interventions and education for people over age 65. The support we provide can be varied and is based on your individual needs.

We’re very proud to have been accredited as ‘excellent’ by the Royal College of Psychiatrists Memory Services National Accreditation Programme since 2013. We have also been awarded the Sustainable Mental Health Service Commendation in 2019.

The team is based in the Longley Centre at the Northern General Hospital and appointment with the service are carried out within the service.

Our team is made up of nurses, occupational therapists, support workers, doctors, psychologists, administration staff and auxiliary staff.

For many of our service users, supporters (next of kin, friends, carers) play a huge role in their lives and we understand how difficult that can be. 

We offer a range of advice and information to ensure that you have everything you need to continue to support your loved one with confidence. We work collaboratively with the voluntary sector and third part organisations 
 

How is the service accessed?

If you are experiencing memory problems and would like to access our service you will need to visit your GP for a referral as we do not accept self-referrals. You may be referred through liaison psychiatry, neurology and geriatrics if you have been in general hospital.

All referrals should be made directly to the Older Adults Community Mental Health Team.

You can take a look at our service eligibility and selection criteria here.

The Memory Service can also be accessed by people living outside of Sheffield. 
 

My future, my choice educational resource

Sheffield Memory Service have developed an educational training resource called my future, my choice for people who have been given a diagnosis of dementia. This is designed to help you to think about making plans for your own future, introduces you to important support services and starts conversations about your wishes for your future, all with the aim of ensuring that you live your best life with a dementia diagnosis.

The session is self-led, you can stop and start the video as often as you require to ensure you have understood the information provided. You can also access this training as many times as you like meaning you can come back to specific topics or watch the whole video again and again.  

This is an interactive session where you are encouraged (with the support of your carer or next of kin) to participate to the best of your ability to get the most out of the session.

You can find the session here.

Once you have completed the course, please complete the mandatory evaluation here. This helps us to keep track of how many people are using this resource and allows for us to make necessary changes based on feedback.

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Memory service Specialist nurse

Contact us

Susan Burns - Memory Service Manager
Reception: 0114 2716015
Please note we are not an emergency service and may not respond the same day, but we will return your call.
Please leave one voicemail with the patient name, reference number, contact information, and a brief reason for the call.

Address

Sheffield Memory Service, The Longley Centre
Norwood Grange Drive
Sheffield
S5 7JT
United Kingdom

Operating hours

The service is open 8.30am to 5pm, Monday to Friday.

Our telephone lines are available during these times.

Service CQC rating

Overall Trust CQC rating