This award is for an individual or team who has shown extraordinary compassion and kindness in all aspects of their work and who go the extra mile to meet the individual needs of service users and carers.

This category is designed to reward learners at any level who have demonstrated outstanding achievements through undertaking a programme of learning. The candidate will also have used their learning to great success, whether to the benefit of other colleagues or service users.

This award recognises people who have courage and a clear vision and who inspire their team and/or colleagues to perform at their best. Through their leadership they increase service user satisfaction and meet or exceed quality standards.

This award recognises an individual who provide a consistently high quality service to service users and/or colleagues, demonstrates the Trust’s core values, displays effort and dedication and has a positive can-do attitude as well as being friendly, thoughtful, considerate, caring, compassionate, courteous and professional at all times.

This award is a chance for service users, carers, visitors or members of the public to nominate staff. It is designed to recognise the difference staff make to the lives of others, both in hospital, in the community and in people’s homes.

This award gives the people we care for the opportunity to nominate a person or team who they feel has provided outstanding treatment and care or who has made a special difference to their lives.

Bringing new ideas into practice can have a positive impact on the people who use our services, improving satisfaction and quality of life. Through service redesign or by improving efficiency, our staff work in innovative ways every day.

This award recognises a team whose positive and focused approach has seen their idea successfully implemented to make a real difference to quality.

A volunteer who has made an exceptional contribution and shown dedicated commitment to the Trust and our services throughout the year.

This award recognises non-clinical members of staff or teams whose outstanding attitudes, performances or achievements have contributed positively to the workings of the Trust, clinical teams and benefitted service users and/or colleagues.

This category is for an individual or team who has initiated a change in culture in their team, service or workplace, as part of Listening into Action.

This special award is chosen by our Chair, and presented to an individual or team who truly lives our values at all times and feels able to challenge those who don’t.

Overall, they enhance the reputation of their team and the organisation and their words and actions reinforce a positive culture and make a tangible difference such as by tackling stigma and social exclusion.