We offer free support to anyone who is using opiate drugs who is over the age of 18 and lives in Sheffield. 

We can give you information, advice, support and treatment to help you address your substance use and begin your recovery journey.

Opiates or opioids are the collective term used to describe drugs like heroin, morphine, opium, methadone and buprenorphine. 

Prescription and over the counter medicines, such as codeine, dihydrocodeine and tramadol are also classed as opiates and opioids. 

All opiates are highly addictive and you can develop a tolerance and dependence quickly. They can have huge impact on your life and the lives of those around you. 

This service is commissioned by the Drug and Alcohol Co-ordination Team at Sheffield City Council

Support we offer

Once you’ve been referred to our service you’ll be seen for an assessment within seven days. 

The first thing we’ll do is sit down and talk through your situation, taking into account your physical, mental health and social care needs. 

The treatment we can offer will be based on your individual circumstances and needs. This could include a range of treatment approaches to help you reach your goals. This may include information and advice, talking therapies or substitute prescribing for people who are opiate dependent. 

We can also get you involved in recovery activities and groups where you can meet people who have completed drug treatment themselves. 

We offer a physical health clinic providing wound care for people who are, or have been, an injecting drug user. We also provide testing for blood borne viruses and a needle exchange. If you have a physical health problem related to your drug use, we can give you an appointment with one of our physical health nurses. 

If you’re in treatment and interested in finding or returning to work our employment support specialists can provide help with applications, CVs and interviews. 

Whatever support you access you’ll move at a pace you are comfortable with and we’ll make sure you have everything you need during your recovery journey. 

Needle exchange

If you are injecting drugs, we can provide sterile injecting equipment, sharps bins and safer injecting advice to help reduce the risks to you and others.

You don’t need an appointment to use the needle exchange, and you don’t need to be in treatment. 

To find out more you can give us a call or drop-in to our clinics at Sidney Street or at the Fitzwilliam Centre. 

How is the service accessed?

Anyone living in Sheffield who is aged 18 and over can refer themselves to our service. 

You can make a referral by giving us a call, dropping us an email or you can even pop-in to see us in person – you don’t need an appointment. 

We also accept referrals from any professional you are involved with, such as GPs, social workers, pharmacists or probation workers. 

If you’re under 18 support is available from The Corner. 

You can take a look at our service eligibility and selection criteria by clicking here

Recovery groups and activities

Recovery groups and activities offer supportive settings to help control your drug or alcohol use. Groups are peer led reflective sessions and activities focus on spending time positively through exercise, music, sport and art.

Find out more.

Sharing your feedback on Care Opinion

Care Opinion is an independent organisation that gives you the chance share your experience of using our services, to help us make changes that benefit everyone. 

We want you to share honest feedback about our services. Good or bad we want to hear what you think. 

You can choose how much detail you want to go into about your personal story, but if there’s anything we could improve on we want to know. 

You can give feedback by filling in the form below.

Woman in office, looking at camera, smiling

Contact us

General Manager: Adele Rowett Service Managers: Sid Wiffen and Claire Vessey
0114 305 0500
0114 3050552 (Fax)


START Opiate Service, Fitzwilliam Centre
143-145 Fitzwilliam Street
S1 4JP
United Kingdom

Operating hours

9am to 5pm on Monday to Friday, with late night opening until 8pm on alternate Wednesdays and Thursdays for planned appointments.

Walk-ins will be seen up to 4.30pm.

Service CQC rating

Overall Trust CQC rating