Workplace Wellbeing

Workplace Wellbeing

Welcome to Workplace Wellbeing  NHS Staff Counselling Service.
We offer a range of services to address staff wellbeing issues in health and social care organisations. This includes staff counselling and group facilitation.

Our services are only available to those organisations who have agreed contracts with us.  Please note that we have different agreements with different health care organisations.  If in doubt about what services are currently available within your organisation please contact us.

Currently, we have agreements to provide WWB services to the following organisations:
Sheffield Health and Social Care NHS Foundation Trust
NHS Sheffield Primary Care Trust
Sheffield Children's Hospital NHS Foundation Trust
Sheffield Teaching Hospitals NHS Foundation Trust
Yorkshire and the Humber Postgraduate Deanery

We are a free, confidential service for NHS staff working within the  NHS organisations listed above.

Our range of services reflect a key principle that staff wellbeing should be addressed not only at an individual level but also at group and organisational level.
We provide regular feedback to organisations about work-related issues which affect their staff.
We are careful to protect the identities of individuals and consider it important that senior management is aware of relevant issues, so that they can consider how to address them.

Our Staff
All of our psychological therapies staff are registered practitioners with the UK Council for Psychotherapy (UKCP), British Association of Counselling and Psychotherapy (BACP) or British Psychological Society (BPS) or meet the requirements of registration. We work with staff city-wide across organisations.

Service Strengths
We offer a highly valued and supportive service for health and social care staff.
Our strengths lie with:
    - helping people to perform effectively in the workplace, to stay at work or to support return to work
    - our staff who are all professionally qualified practitioners
    - our knowledge of the NHS, we are an established service
    - confidential support, facilitating trust, used by staff across all professional groups
    - regular feedback to organisations about work-related issues which affect their staff, raising awareness of issues, so that senior managers can consider how best to address them
    - raising awareness of hotspots and issues
    - helping to influence policy and practice

Confidentiality
A fundamental principle of counselling is that it should be confidential.  There are some exceptional situations when confidentiality cannot be guaranteed and these will be explained at your first session, but otherwise counselling takes place under strict conditions of confidentiality and nothing you discuss will be disclosed.
It is rare for an exception to be made to the keeping of confidentiality.  This would only happen if your counsellor is concerned that you or another person is in danger of serious harm, or if the counsellor would be liable to civil or criminal court procedures if the information were not disclosed.
We will disclose information only after serious and careful consideration and would hope to do so with your permission.  Only in rare and extreme situations would we disclose information without your permission.  Any disclosures would be made with care and sensitivity and strictly on a need to know basis.  Exceptions to the keeping of confidentiality would be risk of suicide, self-harm, harm to others and child protection.

Privacy
All records and files are kept private and confidential.
Neither your manager nor anyone else will be told you have used the service.
We do not routinely contact GPs.  We require the name and address of your GP to allow us to fulfil our duty of care should medical support ever be necessary.

This page was last updated on 14th December 2012

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